Proactive Campaigns
Rather than waiting for visitors to initiate a chat, Campaigns pop up targeted conversational teasers and promotional bubbles based on visitor behavior, current URL path, and referral source.
Proactive nudges increase website conversion rates by up to 3.2x by presenting relevant answers at high-intent decision moments.
Trigger Rules & Targeting
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Time Delay
Displays the teaser message after the visitor has spent N seconds on the page (e.g. 15 seconds on a pricing comparison table).
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Scroll Depth
Triggers when the visitor scrolls down a specific percentage of the page (e.g. 50% down a case study or feature breakdown).
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Page Path Filtering
Target or exclude specific URLs using glob patterns (e.g. /pricing*, /checkout/*, !/docs/*).
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Frequency Caps
Configurable display frequencies: Once per session, Once per user, or Every page visit.
Managing Campaigns in Dashboard
- Navigate to the Campaigns tab in the Chatty Dashboard.
- Click Create Campaign and select your target bot.
- Configure the Teaser Headline, Call-to-Action Text, and Trigger Conditions.
- Activate the campaign to start displaying teasers on your live site immediately.